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Water Department

Contact Us! (313) 252-0050 Our Customer Service Hours are: Monday – Thursday 8:00 am to 4:45 pm Friday 8:00 am to 1:00 pm After hours Emergencies: Highland Park Fire Department (313) 252-0230 Highland Park Police Station (313) 852-7338

2007 Water Report
Click here for related forms

These forms may be submitted via email to Crystal Williams or fax (313) 868-8256:
Dispute Form
Service Termination   

The Water Department is responsible for providing water to the City, maintaining
the water distribution system and providing timely, accurate bills to its customers. Maintenance of the distribution system includes the repair of water mains, storm
and sanitary sewers within the City, meter reading and installation, and billing and
collection of approximately 3,300 water and sewer accounts. The Department also
deals with regulatory issues such as issuance of an annual water quality report to all customers and water quality testing.

The City of Highland Park has its own water system which draws water from Lake St. Clair at an intake station shared with the City of Grosse Pointe Farms.

The Department’s customer service personnel handles numerous requests from customers calling or visiting the Department to stop or start services, billing, main breaks and sewer issues.